Work Flexibility: Hybrid
Who We Want
High customer service. People that convey authentic enthusiasm, puts the customer first with compassion and has charisma that drive people to want to partner with you.
Collaborative partner. Demonstrated ability to build strong relationships, influence and partner with business leaders in multiple functional areas
Organized communicators. Highly organized with a strong attention to detail and ability to clearly communicate detail with business partners
What You Will do
As an Accounts Receivable Analyst, you will be responsible for managing the entire Accounts Receivable process, from granting credit to customers to collecting overdue payments. You will also work closely with other departments to ensure accurate and timely billing, reporting and reconciliation of accounts.
- Proactively collaborates with internal teams/departments to promote a culture of inclusiveness and cooperation
- Responsible to live and drive Stryker’s mission and values: Integrity, Accountability, People, and Performanc
- Use the MyDSO software to send customer statements out proactively
- Follow up with customers with past due accounts
- Follow up on missed customer payment commitments and for short payment details
- Process / apply customer credit card payments
- Process customer accounts that use rebate dollars
- Open customer accounts, update credit limits in ERP system & prepare necessary paperwork for approval
- Respond to customer requests and provide customer invoice/credit copies
- Log customer complaints items in database
- Enter ship to addresses as requested by other departments
- Review for quality for ship to addresses enter by other departments
- Work with Cash Application team members to ensure EFT deposits in question are dealt with and applied properly
- Prepare monthly SOX documentation and relevant IPE testing
- Other duties as assigned by your manager
What You Need
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- University Degree required
- 3+ years of experience in Accounts Receivable role preferred
- Fluency in French and knowledge of MyDSO would be an asset
You will need to live within commuting distance to our Waterdown, Ontario office. You will need to be in the office 2-3 days a week, but you will have the flexibility to work from home on the other days.
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