Global Functions Technology (GFT) is a diverse organization in CITI, comprised of more than 15,000 talented professionals with some of the brightest minds – all working together to realize Citi’s Vision of growth and economic progress. As a group, we partner with the Finance, Risk, Compliance, and Human Resources teams to drive the delivery of innovative technology solutions using common data, analytics, and platforms. Our technology operates in real-time environments, capturing and managing market, transaction, and accounting data, as well as the data from millions of customers daily. Our solutions cover all products and geographies in which Citi does business. We are the backbone for reporting across the bank, satisfying our regulatory commitments, enabling our businesses to be nimbler and helping to safeguard customer assets through highly effective controls.
The Agile IT Project Manager is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.
Responsibilities:
- Manages a large multi-faceted project/account/campaign or multiple projects at the same time.
- Engage & build relationships with stakeholders across key regional teams, specifically Liquidity Management, Business Treasury & Global Functions Technology
- Promotes good working relationships across a project, cultivating the people skills needed to develop trust and communication among all of a project’s stakeholders: its sponsors, those who will make use of the project’s results, those who command the resources needed, and the project team members.
- Manage requirements within various workstreams working on shared goals to a production state, including development, configuration, controls, reporting and while providing direction and guidance to the technical/ implementation teams
- Understand business impact and priority through evaluation of complex business and system processes. Ability to oversee remediation and improvements of multiple liquidity management driven workstreams, such as through controls and data quality analysis
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
- Build relationships with global technical teams to help build technical solutions that align with the group’s vision and the business expectations. Provide direction and technical leadership on complex projects in all phases of the development and implementation process, while aligning with the internal guidelines and best practices within the organization
- Influence, Integrate and gel with a multi-disciplined and diverse global team Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy
- Owns project goals leveraging expertise to inspire a sense of shared purpose within the project team.
- Applies a proactive approach in routinely tracking the project participant progress against project goals.
- Defines, teaches, and enforces the use of good project management practices such as techniques in resolving complex, interdependent activities into tasks and sub-tasks that are documented, monitored and controlled.
- Possess the knowledge, skills and experience to be able to recognize when problems surface or potential problems are looming.
- Articulates problems, bring the right people together to solve problems and know when the problem has been properly addressed and closed.
- Applies lessons learned from recent projects to future projects.
- Communicates to all concerned parties project milestones, status updates, as well as any existing or potential customer escalation issues.
- Proactively follows escalation and change control processes.
- Distil complex information and present in concise terms to inform decision making and to enable direction & issue resolution
Qualifications:
Knowledge and understanding of Liquidity Risk and regulatory impact including but not restricted – LCR, FR 2052a, RLAP, etc
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- Strong understanding of liquidity risk management and reporting, enabling the individual to understand complex and interconnected business requirements so to play a role in the ongoing management & coordination of execution plans
- Ability to develop project plans, manage individual deadlines and goals.
- Knowledge of project metrics, including gathering, reporting, trend analysis, creation, and metrics.
- Provides expertise in area and a strong level of understanding of the principles of IT project management and delivery. Understanding of the SDLC, familiarity with Agile, Scrum and Waterfall methodology
- Aptitude to understand technology architectures and work with various partners for configuring strategically aligned solutions
- Excellent interpersonal skills to manage stakeholder expectations
- Ability to identify issues and problems, generate solutions and choose appropriate alternatives using basic root cause analysis.
- Manage project scope by assessing requirements changes, determining and conveying impact on budget, time and risk.
- Manage client expectations, anticipates operational and tactical risks and tracks them; clarify, identify, and track requirements and issues, remove barriers, resolve minor project issues and escalate to immediate manager where required.
- Proficient in MS Office applications, MS Project, VISIO, Adobe Acrobat Professional.
- Stays abreast of current industry trends and new technology through professional associations, trade journals, networking, and associated training and seminars.
- A team player attitude. Practical experience in analysis, design and project managing end to end delivery.
- Flexibility to work with a global team, across geographies and time zones
- Knowledge and some experience working with Tableau / Python / SQL
Education:
- Bachelor’s/University degree, Master’s degree preferred
Citi Canada is an equal opportunity employer. Accordingly, we will make accommodations to respond to the needs of people with disabilities (including, without limitation, physical and mental health disabilities) during the recruitment process and otherwise in accordance with law. Individuals who view themselves as Aboriginals, members of visible minority or racialized communities, and people with disabilities are encouraged to apply.
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Job Family Group:
技术
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Job Family:
技术项目管理
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Time Type:
全职
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Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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