Customer Service / Inside Sales Representative

by

Customer Service / Inside Sales Representative

Job Details:-

Industry:-  Private

Employment Type:- Full Time

Work Hours:– 8 Hours

Locations:- USA

Job Descriptions:

Are you a people person who excels at connecting with others and providing exceptional service? We are looking for a Customer Engagement Specialist to join our team. In this role, you’ll be the face of our company, handling customer inquiries and helping them find the right solutions while fostering a sales-driven environment.

Key Responsibilities:

  • Customer Engagement: Interact with customers through various channels, including live chat, email, and phone, providing assistance and solutions to their inquiries.
  • Product Knowledge: Develop in-depth knowledge of our products and services to effectively guide customers in making informed decisions.
  • Sales Support: Collaborate with the sales team to identify opportunities and guide potential customers through the purchase process.
  • Problem Solving: Resolve customer concerns and issues promptly, ensuring a high level of customer satisfaction.
  • Data Entry: Accurately record customer interactions and information in our database.
  • Continuous Improvement: Contribute to the improvement of customer service procedures and strategies.

Rate: $35 per hour.

Qualifications:

Other Jobs You May Be Interested In

  • Excellent communication skills, both written and verbal.
  • Ability to work in a fast-paced environment and handle multiple customer inquiries simultaneously.
  • Strong problem-solving skills and a customer-centric approach.
  • Sales-oriented mindset with the ability to identify upselling opportunities.
  • High school diploma or equivalent; further education is a plus.
  • Previous customer service or inside sales experience is a bonus but not required.

Location: This is a remote work position, and we prefer candidates in the United States.

Training: Comprehensive training will be provided, making this an excellent opportunity for individuals with no prior experience in live chat or sales.

If you’re ready to embark on a journey with us, engaging customers and helping them find the solutions they need while nurturing sales prospects, apply today and become a vital part of our team as a Customer Engagement Specialist.