Customer Service Representative (Remote) Full-Time

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Location: Anywhere
Job Type: Part Time
Posted: Today

Job Description

A-Line Staffing looking to hire 20+ Customer Service Representatives to work for a brokerage and advisory firm based in San Diego. This opportunity is 100% Remote/Work from Home but you must live within 2 hours of San Diego location to report to office on first day for training and equipment pick-up. Customer Service Representative (Remote) Full-Time

CUSTOMER SERVICE JOB DUTIES:

  • Take inbound calls from employees of large corporations and assist them with enrollment into a healthcare or pension plan- NO SALES/SELLING REQUIRED!!
  • Spend your day either on the phone or aiding through webchat conversations and email.
  • Help members through the enrollment process and when making updates to their health care and/or pension plans.
  • Handle confidential information with sensitivity and discretion in accordance with HIPAA and Data Privacy laws and company data security requirements Customer Service Representative (Remote) Full-Time

CUSTOMER SERVICE HOURS:

  • Must be flexible between 6a-8p PST (Shift is determined after training)
  • Busy season 40-hour week and overtime when requested
  • Off season 32 – 40 hours per week depending on client needs

CUSTOMER SERVICE HIGHLIGHTS:

Other Jobs You May Be Interested In

  • REMOTE opportunity but MUST live within 2 hours of office
  • New Grads highly encouraged to apply
  • Calls are not timed; Allowed the freedom to take the time necessary to provide the highest level of customer service to each member.
  • THIS IS NOT A SALES JOB! Will only be assisting customers over the phone with healthcare/pension plan enrollment.
  • Willing to train candidates with solid/stable job history
  • Room for growth
  • Looking for English Speaking candidates or Bilingual in Spanish or French (Paid .75 Cents more if Bilingual, Fully Fluent in Spanish or French)
  • The compensation for this position is: $17.00 per hour, paid biweekly

CUSTOMER SERVICE REQUIREMENTS:

  • High school diploma or GED
  • Strong Computer Skills
  • Excellent Communication Skills
  • Positive Attitude

PLEASE CALL OR TEXT: Alliston Brown @ 586-710-7944

Call Center, Benefit Specialist, Contact Center, IT Specialist, CSR, Customer Service, Healthcare Call Center, Medical Receptionist, Unit Secretary, Benefit Verification, Medical Assistant, New Graduate, Benefit Enrollment, Insurance Verification, Help Desk, entry level, novice, REMOTE, work from home, medical, healthcare, managed care

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