Position title
Netflix Customer Service Job In USA
Description

Outline Of The Job

As A CS Information Expert, You'll Be A Central Member Liable For Making And Keeping Up With Client Support Reports Inside BI Devices. You Will Investigate Different Informational Indexes, Including Labor Force The Board Anticipating And Booking Measurements, Merchant Execution, And Client Experience Measurements, To Distinguish Drifts And Convey Chief Level Updates. Moreover, You Will Be Liable For Giving Client Backing To Our Merchant Accomplices And Triaging Client Support Information Respectability Issues With Designing. Finally, You Will Work Intimately With Inward CS Groups And Merchant Accomplices To Guarantee Exact, Compelling Utilization Of Labor Force The Board And Functional Information Across The Client Assistance Capability.

Obligations

  • Liable For The Creation And Upkeep Of Worldwide Client Support Dashboards And Reports For Both Inside Partners And Merchant Accomplices Inside Different BI Instruments Like Scene
  • Join Forces With The Netflix Information Representation Group To Relocate Impromptu Scene Dashboards Into Netflix's Custom Information Perception Instruments
  • Separate, Control, And Examine Huge Datasets From Different Sources To Recognize Examples, Patterns, And Peculiarities In Client Assistance Information
  • Give Level One Help To Seller Accomplices Information Purchasers. Work Together With Information Designing Groups To Guarantee Ideal Goal Of Information Honesty Issues.
  • Instruct And Prepare Clients On The Best Way To Most Successfully Use And Decipher Reports And Information
  • Make And Keep Up With Exceptional Documentation, Including Information Word References, Report Definitions, And Best Practices
  • Accomplice Intimately With Numerous Cross-Practical Groups To Comprehend Detailing Prerequisites, Business Processes, And Kpis
  • Plan And Convey Occasional Executive Level Reports On Status, Experiences, And Patterns To Help Illuminate And Direct Basic Business Choices.
  • Create And Execute Complete And Reliable Methodologies, Devices, And Cycles Connected With Dashboard Upkeep And Announcing Support.

Capabilities And Skills

  • Four Year Certification In Math, Measurements, Business, Data Innovation, Or Other Showed Insight In A Quantitative Field Or Identical Work Experience Acknowledged
  • 4+ Long Periods Of Information Examination, Detailing, And Business Knowledge, Ideally In A Client Care Or Related Functional Setting
  • Capability In Information Control And Examination Utilizing Information Representation Apparatuses Like Scene, Power BI, Or Comparative.
  • Shown Insight In Planning And Creating Complex Reports, Dashboards, And Perceptions That Give Noteworthy Experiences To Drive Functional Upgrades
  • Experience Working With Huge Datasets And Performing Information Purging, Change, And Approval To Guarantee Information Precision And Respectability.
  • Project/Program The Executives, Process Advancement, Affecting, Demonstrating, And Counseling Abilities
  • Correspondence, Organization, And Relational Abilities - Capacity To Impart Complex Ideas In Straightforward Terms, Remembering Different Crowds To Drive Results

Benefit

  1. Serious Compensation: Netflix Normally Offers Cutthroat Base Pay Rates To Its Workers, Which Can Shift Contingent Upon The Job, Insight, And Area.
  2. Investment Opportunities: Netflix Frequently Gives Investment Opportunities Or Stock Awards To Representatives, Permitting Them To Partake In The Organization\\\'s Prosperity And Possibly Benefit From Stock Cost Value Increase After Some Time.
  3. Wellbeing And Wellbeing Advantages: Netflix Normally Offers Extensive Wellbeing And Health Benefits, Including Clinical, Dental, And Vision Protection. They May Likewise Give Wellbeing Programs, Exercise Center Participations, And Emotional Well-Being Assets.
  4. Taken Care Of Time: Netflix Ordinarily Gives Took Care Of Time, Including Get-Away Days, Occasions, And Wiped Out Leave. How Much Time Off Can Change In Light Of The Worker\\\'s Residency And Job.
  5. Parental Leave: Netflix Is Known For Its Liberal Parental Leave Arrangements. They Offer Critical Paid Parental Leave For Both New Moms And Fathers, As Well As New Parents.
  6. Retirement Advantages: Netflix Might Offer Retirement Reserve Funds Plans, For Example, 401(K) Designs, And May Give Matching Commitments To Assist Representatives With Putting Something Aside For Their Future.
  7. Stock Buy Plan: A Workers Might Have The Chance To Take Part In A Stock Buy Plan, Permitting Them To Purchase Netflix Stock At A Limited Cost.
  8. Adaptable Work Plans: Netflix Has Been Known To Offer Adaptable Work Courses Of Action, Including Remote Work Choices And Adaptable Planning For Specific Jobs.
  9. Proficient Turn Of Events: Netflix Might Give Amazing Chances To Vocation Advancement, Including Preparing, Studios, And Instructive Help Projects To Assist Workers With Filling In Their Professions.
  10. Advantages And Limits: Some Netflix Workplaces Might Offer Extra Advantages, For Example, Free Or Sponsored Feasts, Nearby Wellness Habitats, And Worker Limits On Netflix Memberships.
Responsibilities
Data Analyst, Customer Service
Qualifications
Bachelor Degree
Employment Type
Full-time
Industry
Private
Job Location
121 Albright Way, Los Gatos, CA, 95030, USA
Working Hours
8
Base Salary
$30-$40 Per hour
Experience
4
Education
Bachelor Degree
Date posted
October 2, 2024
Valid through
December 30, 2023
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